<![CDATA[Minor Help, Major Impact. - Blog]]>Sun, 12 Apr 2020 18:12:10 -0700Weebly<![CDATA[The complexity of the Freddy Gray case]]>Tue, 28 Jun 2016 14:57:21 GMThttp://minorhelp.com/blog/the-complexity-of-the-freddy-gray-caseIn one of my other lives, I am an expert in complex systems. Put simply, a system is defined as complex if (1) it consists of many interacting parts, and (2) the behavior of the system as a whole depends, often in unpredictable way, on the behavior of the individual elements, and their interactions with each other and with the environment. Examples from nature include flocks of birds, schools of fish and social insects. But many human systems are complex, too: a sports team, the stock market, a political election... These are all examples in which the emergent behavior is difficult, and in some cases downright impossible to predict, even when we know the behaviors that guide each individual.

Given this definition of complexity, it should surprise no-one that our judicial system represent a highly complex system. And just as reductionist approaches sometime fail business managers faced with difficult decisions, so can our legal system fail judges and juries trying to make similarly difficult decisions.

A clear example is the recent verdict in the case surrounding the untimely death of Freddy Gray. Here we have a situation involving six police officers, whose collective actions led to Freddy Gray’s injuries, and eventually, his death.
So far, of the six indicted officers, one was acquitted on grounds of mistrial, and two have been cleared of charges. Let’s leave momentarily aside the issue of whether the law is being applied fairly or unfairly, and focus instead on the complexity of the situation.

There is a fundamental difference between this particular case, and some of the other cases involving the killing of black people: Michael Brown, Sandra Bland, Eric Garner, Trayvon Martin and many more tragic deaths. In all these cases the death resulted because of the action of a single person. And in all these cases, the task before the judge and jury is to pass judgment on the behavior of a single person.
In contrast, with Freddy Gray we have multiple elements (six officers), interacting with each other, and with their environment (a van). The “emergent” outcome is the death of an innocent individual. But which of the elements is responsible? How do you assign blame when there wasn’t one particular person who pulled a trigger, or put someone in a chokehold, or physically attacked someone?

The point here is not at all to relieve these officers of the responsibility for their actions. It is simply to point out that even with a small number of people, the emergent outcome cannot be easily attributed to the behavior of any one particular individual. Had Freddy Gray been strapped to a seatbelt, would the outcome have been different? If so, whose responsibility was it to restrain him? What if Ceasar Goodson had driven less aggressively? Would that have really made a difference? How much slower would he have had to drive? What if he had driven the same speed but one of the other officers in the back had simply held Freddy Gray to keep him from rolling around like a broken doll? And what if he hadn’t been arrested in the first place?

Whatever your opinion may be of this case, one thing should be clear: our legal system is not designed to deal with the complexity of situations like this one. Rather, it is designed in a reductionist way: slice and dice every possible circumstance to isolate it to specific situations that are clear cut and unambiguous. Sadly, in cases like this, a clean division of responsibilities is simply impossible.

And even more sadly, it is the mismatch between the complexity of life and the reductionist approach of our legal system that creates the loopholes that allow people to get away with murder, both figuratively and literally.

In an ideal world, our legal system would recognize situations that are inherently complex, and use a different methodology to assign blame. Specifically, there are six people whose collective actions lead to the wrongful death of an individual. Clearly all of them have some responsibility for the outcome, and equally clearly, some are more responsible that the others. We can use an analytic approach more suitable to the study of complex systems to derive an approximate “degree of responsibility” for each individual: for example, we could run a computer simulation to explore a variety of related scenarios to see how the outcome might have changed as each person’s behavior ranged through a reasonable set of possible behaviors. Using a simulation in this way, we could see how much each person’s behavior impacts the final outcome, and then apply a punishment to everyone involved, each at a level commensurate with their degree of responsibility.

This may seem futuristic or even idealistic, but it’s actually well within the realm of possibilities, given recent advances in analytical and simulation tools designed specifically to test these sorts of complex situations: in my work, I regularly apply this methodology to help large organizations deal with problems that are much more complex than this particular legal case.

And anything would be better than the current situation, in which large swaths of the population are left with the sensation that justice is not being served.
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<![CDATA[An artistic exploration of the true minorities in our society]]>Fri, 08 Apr 2016 19:32:42 GMThttp://minorhelp.com/blog/an-artistic-exploration-of-the-true-minorities-in-our-society
Last night I visited the Positive Exposure Pop-up, hosted at the Art Directors Club in Manhattan between April 6 and April 11, 2016. I heard about it from Becky Curran, a friend from my Boston days, who, like me, has recently moved to New York. Becky, among other things, is a motivational speaker whose life is dedicated to helping everyone accept the differences in others.

Positive Exposure was created by Rick Guidotti in 1998, a photographer who realized that people afflicted with genetic disorders and other disabilities possess beauty that too often is ignored. Positive Exposure is a non-profit organization that utilizes visual arts and narrative to transform the perception of people with genetic, physical, intellectual and behavioral differences.

The pop-up makes great use of the spacious venue, with stunning photographs along the two side walls, surrounding a central area where events take place. Last night, we were treated to a presentation and a moving short video about a New York City Ballet workshop designed for children with cerebral palsy. We were also treated to a show by Heidi Latsky Dance, in which dancers in white outfits stationed themselves all around the Center. This was followed by a series of brief presentations by Diversability, a movement that aims to rebrand disability through the power of community.

I found the exhibit stunning on several levels.

The thing that struck me the most, is how ignorant I am about the staggering array of disorders that can afflict people, and the profound impact they can have on their behavior and their appearance. Each picture included a brief description of the subject, and named the disorder or condition. Once it got beyond cerebral palsy, dystrophy, albinism, dwarfism and a couple of others, I was completely lost. It is undoubtedly for this reason that the exhibit includes a row of workstations along one wall, where visitors can learn about some of these conditions.

But even more striking was the realization that we, as a society, are so hung up on standard definitions of beauty, and tend to label anyone who does not conform to these standards as ugly or weird, and our actions are often dictated by these norms. Even with the best of intention, when confronted with people who look different, we tend to look away or feel embarrassed.

What I saw last night was human beauty in its full glory and its full variety.
If you live in New York, I urge you to go visit the Positive Exposure Pop-up in the next few days before it goes away. And if you miss the pop-up, visit positiveexposure.org or mydiversability.com, explore their online galleries, educate yourself, and if you can, become engaged, whether it’s by volunteering your time, donating money to one of these causes, or even simply sharing what you learn with your social network. At a minimum, the next time you see a person in a wheelchair, or a little person, or someone walking awkwardly, you might realize that they are human beings just like you and me, and they deserve to be treated as such.
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<![CDATA[Police brutality: the tip of the iceberg?]]>Wed, 06 Jan 2016 20:54:10 GMThttp://minorhelp.com/blog/police-brutality-the-tip-of-the-icebergThis morning I had the experience of witnessing a police arrest. I was about to enter the subway station at 145th St. and St. Nicholas, when I noticed a large number of people on the landing at the bottom of the flight of stairs, and heard some screaming. I have no idea what happened before I arrived, but as I started walking down the stairs I saw a cluster of policemen scuffling with a man and a woman, both young (I would guess in their early 20s), both black.

The scene was disturbing, to say the least. I saw a large cop (himself black) slam the young man against the wall, causing him to hit the back of his head quite hard. What followed was a pile-up in which 3 or 4 cops wrestled the two youngsters to the ground and piled on top of them. By this point I had pulled out my phone and started recording.

The young man remained surprisingly calm as they rolled him onto his face while one cop was kneeling on his back and twisting his arms to cuff him. He said a few times “I am not resisting” while one cope said “you are resisting, you are absolutely resisting” (he was absolutely not resisting). The woman was screaming, sounded like a combination of pain and anger. Two of the cops pulled her up and pushed her toward the opposite wall, where she was screaming for them to let her go. The same large cop was being visibly forceful. A third cop moved over the help hold her while she was being forcefully cuffed.
After cuffing the woman, the large cop kept pushing against her, and she kept screaming. You can hear a guy next to me who was telling the cops to stop, just put the cuffs and “that’s it.” After a few moments the large cop started pushing the woman toward the final few steps (the police station is at the end of the station on that floor), and when she kept screaming, he dragged her down the stairs backwards.

By this time there must have been at least a dozen cops gathered around. I could see the cops taking the two youngsters to the police office at the end of the hall, beyond the turnstiles. People moved on.

I found this scene extremely troubling. This certainly was nothing like some of the videos I have seen, and nobody seemed to get hurt to the point of breaking bones or life-threatening injuries. Also, I was not there at the very start of the incident, so I have no idea what these two might have done, or how the initial interaction between them and the police might have taken place. However, there is no question that the police were using a level of force that seemed, excessive, unnecessary and inappropriate. There was a lot of police and only two young people. There was no evidence of any weapons. The large cop in particular was roughly twice the size of the young woman, and was being extremely forceful with her. Had I seen someone that size treating any woman that way, I would have jumped in and made sure he got arrested. Had he been doing that to my daughter, I would have attacked him.

But other aspects of this situation bothered me even more. I have no idea who these kids were. The woman was cursing a lot, but in the same situation I would have too. The young man was extremely collected and polite. They both were dressed reasonably well. In all, it is likely in my opinion that they are a couple of decent kids, maybe students at the nearby college.

Whatever it is that they did, they are now in a situation that will mark them, possibly for their entire lives. And this is what I just can’t accept: what the hell could two youngsters possibly be doing in the middle of the morning in a busy subway station that would warrant treating them like that, and arresting them? This wasn’t a couple of sketchy criminals late at night in a dangerous neighborhood. Why do the police have to resort to this kind of physical force? Why can’t they try to cool things down? Who is benefiting by beating up a couple of young people and arresting them? Who is safer as a result? How can the NYPD web site claim that the want to treat “every citizen with courtesy, professionalism, and respect” and then treat people like this?

Again, I have no idea what these two youngsters might have done to deserve to be arrested, but short of having threatened people with weapons, I cannot see any scenario that justifies this sort of police behavior. I don’t care that the young woman was kicking and screaming obscenities, what the cop did was abuse, pure and simple. The fact that he did this under the aegis of a badge makes it all the more sickening.

And finally, my own children are roughly the same age as the two who got arrested. As I have said in a previous post, because my kids are white, I doubt that any police officer would ever have dared to treat them like that, and in fact the situation would probably never have escalated as it did. But for minorities all over the country, this kind of situation happens all the time.

The kind of police brutality that we see on YouTube and on the news is just the tip of the iceberg.

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<![CDATA[ What’s a white man to do?]]>Thu, 12 Nov 2015 15:43:44 GMThttp://minorhelp.com/blog/-whats-a-white-man-to-doPicture
Anyone who knows me or follows me may have noticed a sharp increase in my writing about race and gender equality issues since I first posted my Color Blindness story on Medium. My partner is probably the only one who can attest to an even sharper increase in my consumption of content on these issues, including books, articles and social media.

I have started a web site (minorhelp.com) along with Twitter and Facebook accounts; I follow a number of influential people on social media; I try to read at least a few articles every day; I have been reading books that discuss these issues; offline, I am looking for ways to expand my social circles to be more balanced; I live in Harlem and make an effort to support local stores and restaurants; I have attended lectures and recently even marched with #riseupoctober.

Through all of these activities, I feel as though I am starting to get a bit of an understanding of just how much my white privilege shelters me from the realities experienced by so many around me. However, the fact remains that I have been white and male for my entire life; and while I have always followed basic tenets such as treating all humans equally and as individuals, my recent increased participation still gives me no real sense of what it’s like to grow up as a racial minority, especially in this country.

By educating myself about these issues, my hope is to figure out some specific ways in which I can make a difference. A lot of the articles I read seem to focus on stupid or inappropriate things that we privileged folks do, such as not realizing we are privileged, or pretending to be color blind, or complaining about #BlackLivesMatter, or asking why we can’t use the N-word, and so on. I have found the vast majority of these points to be extremely valid and justified, and I try to abide by them.

However, what I have not seen as much, are suggestions by people who are in a racial minority about specific things that white people who give a shit can actually do, as opposed to things that we shouldn’t do.

One area in which I am particularly eager to get suggestions has to do with how white guys like me should interact with people of other races. Where do I go if I want to meet interesting people of a different race? I live in Harlem, so I certainly see a lot of people of color. Should I randomly stop someone on the street and say “I need more black friends – what’s your name?” And when I do meet someone, is it cool to bring up race? Do I ask you about your personal experiences? Would it make you feel better if I said openly that I am aware of being privileged, or will you think I am just a stuck-up asshole trying to impress someone? Should I just fake color blindness and pretend that I did not notice that you are a minority?

One of the reasons I started minorhelp.com was to find simple things people can do to support and improve racial and gender equality. Help me out! Tell me what I could do right now, today, tomorrow, next week, that would make you look at me and think: “this guy is making a genuine effort.” More importantly, help privileged people like me adopt simple habits that will help us to be more accepting and less prejudiced. It’s the sort of minor help that can have a major impact.

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<![CDATA[Perception and Prejudice]]>Tue, 03 Nov 2015 11:33:49 GMThttp://minorhelp.com/blog/perception-and-prejudiceI recently read a great article by Baye McNeil. In it, he recounts situations in Japan when people expressed the opinion that he looked like someone else… just because they were both black. His post reminded me of a racial blunder I made many years ago, which still makes my stomach churn when I think about it.

In the late 80s I was the teaching assistant for an undergraduate aerospace engineering course at the University of Colorado in Boulder. There must have been some 40–50 students in the class, and only two of them were black: Richard and Ellis. Although back then I was less aware of racial issues, I already knew and appreciated that being a racial minority in that context was at the same time a testament to their skills and determination, and an indication of inequality in higher education.

One evening well into the semester, when I had already learned everyone’s name from the class, I was attending an event on campus, perhaps a concert or a play. During intermission I was walking around the main hallway with my girlfriend and ran into Ellis. The moment I introduced him to my girlfriend as “Richard” I knew I had made a huge blunder. It’s true that I am terrible at names, and have been known to call people by the wrong name, but I knew that it was the wrong name the moment I blurted it out, and I knew that I had just mixed up the names of the only two black people in my class. And no, they did not look alike — no more than Baye McNeil and Bob Sapp.

To his credit, Ellis was extremely gracious about it, and laughed as he reminded me that he was Ellis, not Richard. As I got back into my seat for the second half of the show, I wanted to throw up. I did not think myself capable of such insensitivity and wondered how I could have made such a mistake.


In the years that followed I obtained a PhD and became a professor in the areas of cognitive science and neuroscience. I learned about perception and behavior, and about the neural circuitry that gives rise to those perceptions and behaviors. I learned about the incredible feats of which our brains are capable. I studied the evolutionary pressures that led to the development and refinement of our neural circuits.

One of the more fascinating things I learned is the way our brain, at the earliest level of processing, categorizes every stimulus that we perceive. This is perhaps the most fundamental capability for any living being: if I see a lion today and barely escape with my life, I want to learn very quickly that all four-legged, furry creatures with long claws and sharp teeth are best avoided.

Survival requires learning. Learning requires categorization. Categorization requires that things that are different be perceived as being the same.

A key observation is that, for most stimuli, perceptual categorization is learned through experience. As a result, the same stimuli will be categorized differently by different people. This is why the Eskimos allegedly have seven different words for “snow,” and why Italians like myself are so picky about what shape of pasta noodle should go with what sauce (spaghetti and meatballs was not invented in Italy).

It is also a known fact that the more we experience a given class of stimuli, the more neurons will be dedicated to processing those stimuli, and the finer our ability to discriminate between two things that may seem identical to less experienced people. Think about a sommelier discriminating between fine wines, or the way an artist can identify the most subtle differences in the shade of a color.

Conversely, when we are only exposed to a small number of exemplars (be they snow flakes, wine bottles, or paintings), it is hard for us to tell them apart, because our brains are wired to categorize based on similarities first, and to focus on differences later.

What does this mean? It means that to a bunch of Japanese kids who have only seen a few black people in their lives, all black people look very similar. Just as to a bunch of black kids who have only seen a few Asians, all Asians look alike.

With this, I do not mean to make excuses for myself, for the Japanese kids, for the black kids, or for anyone else. What I wish to do, is to point out some issues to ponder.

First, perceptual categorization is unavoidable, and the ability to tell the difference between stimuli that are very similar requires a lot of exposure to those stimuli. You simply cannot will yourself to become a wine connoisseur: you have to taste a lot of wines.

Second, there has been a lot of research on cognitive biases and how they impact our behavior. I have not seen nearly as much work on perceptual biases, but I suspect that many undesirable behavioral traits like prejudice, bigotry, xenophobia and racism, have their roots in perceptual biases. Some recent findings suggest that visual biases may in fact be at the root of racial biases.

Third, and most important in my opinion, we all need to realize that these perceptual biases exist, and that it is when they become associated with negative behaviors and social biases that the perceptual biases become harmful.

How do we counter the potential negative impact of perceptual biases? One way is to expose ourselves and our children to more people of more ethnicities more often: look for events in your area that are likely to be frequented by people of different ethnicities; invite people of different ethnicities to your home; make friends with people of different ethnicities at work.

Another way is to make a conscious effort to recognize that these perceptual biases exist, and to learn to recognize them in your daily life: when you see someone who looks different, force yourself to “see them” as an individual person, not as someone representing a category of people based on skin color; when you read an article or a news item, learn to spot the use of categorical labels such as “black,” “white,” “Asian,” “Latino,” “elderly,” “gay,” “poor,” “liberal” or “conservative,” and ask yourself whether the categorization is meaningful, useful, or justified.

A third way is to expose yourself to situations in which you are different: if you live in New York, go visit Harlem, the Bronx, Queens, Chinatown, Korea Town, Little India, Jackson Heights or the Upper East Side (to name a few of the myriad ethnic areas around the city); if you live somewhere else, find out where there are areas frequented by people of different races; and if you truly live in a racially homogeneous geographical area, go travel around your country or around the world.

Finally, try to educate yourself about these issues, and in particular try to learn about the points of view of those who are different from you: read their books, explore their online content, watch their TV shows, rent their movies, listen to their music, eat their food.

Only by understanding and acknowledging our differences can we learn that, fundamentally, we are all the same.

And this kind of learning is the best way to help us overcome the biases some of us did not even know we had.

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<![CDATA[Pulled over for speeding, got off with a warning. Can you guess my race?]]>Sat, 24 Oct 2015 15:44:28 GMThttp://minorhelp.com/blog/pulled-over-for-speeding-got-off-with-a-warning-can-you-guess-my-race
Last weekend I was driving a rental car from upstate New York back toward the city. It was late evening, a nice open road, minimal traffic, going downhill, having a great conversation with my wife. I wasn’t really paying attention to my speed until I drove by a hiding cop who blinked his spotlight at me. I glanced at my speedometer, which was somewhere in the 70s. I looked over to the side and noticed a 50MPH speed limit sign.

My heart skipped a beat, and as I looked in my rear view mirror and saw the police car come out of its hiding spot, I knew I was in trouble. In spite of my “creative” driving style, I think my last speeding ticket was about 10 years ago. I have managed to keep a clean record for many years and I’d like to keep it that way.

After following me for maybe 30 seconds, the cop turned on his lights and I pulled over. Moments later I could see his silhouette cast against the obnoxiously bright spotlight as he walked up to my side of the car. I rolled down my window and waited for him to address me, hoping I would not sound too nervous.

“Good evening, sir.”

“Good evening, officer.”

“Do you know how fast you were going back there?”

“To be honest, I was not paying attention, and when you blinked your spotlight I looked down and saw it was somewhere in the seventies.”

“Yeah, I clocked you at 72 MPH. The speed limit in this area is 50.”

“Yes, sir, am sorry, it’s a rental car, I wasn’t paying enough attention, I am really sorry I was going too fast.”

“Can I see your driver’s license?”

“Here you go. And here is the rental contract.”

“It’s OK, I just need the license. I am going to check it out, will I find anything wrong with your license?”

“No sir, I have a clean record.”

As he walked back to the car, my wife and I groaned, a mixture of stress and frustration. There go a couple hundred dollars. Should have been more careful!

Instead, a minute later the cop walks back up to my window, hands me the license, and says:

“Here you go sir. Your license checked out OK. I appreciate that you were honest with me so I am going to let you off. But there is a reason the limit here is 50, please drive slower and be careful.”

“Thank you officer, I really appreciate it. I’ll be more careful.”

As we drove off, relieved to have been let off so easy, my wife and I commented how lucky I was. But we immediately discussed how different the situation would have been if I had been a black man.

Instead of “skipping a beat,” my heart would have sunk.

It would have sunk because instead of not having been stopped by a cop for ten years, I probably would have been stopped several times in the last tenmonths, often for no reasons.

It would have sunk, because instead of worrying that I might sound nervous, I would worry whether anything I say might get me arrested.

It would have sunk, because instead of fearing that I might get a $200 ticket, my concern might be getting beat up or even killed.


I am a white man, and that makes me privileged.

I did not choose to be born white and male, and I did not ask for this privilege, but it’s a part of my life.

I don’t like to think that the evening might have turned out very differently if my skin color had been different, but it’s an undeniable fact.

I don’t like to think that most white people (white men in particular) have no idea that they are privileged, but they are. We are.

hate to think that many of my fellow human beings, who are born just like me, breath just like me, eat just like me, sleep just like me, work just like me and love just like me, must live in constant fear just because their skin color is different.

But they do.


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<![CDATA[Minor Help, Major Impact: How those in the majority can help minorities]]>Sun, 04 Oct 2015 02:17:58 GMThttp://minorhelp.com/blog/minor-help-major-impact-how-those-in-the-majority-can-help-minoritiesPicture
It is refreshing to see the increasing awareness about issues related to racial and gender minorities in the professional world. Discussions about these topics have become commonplace at conferences and on magazines, blogs and social sites. It is my firm belief that our society as a whole, and certainly our professional worlds, can only benefit by becoming more inclusive, more supportive and less prejudiced.

In my own world, I try to be helpful by educating myself and participating in relevant events and discussions. When I do, it is clear that I am not alone: a few years back I remember being one of only two or three guys attending a session on women in the workplace, or being one of only a handful of white people attending a lecture about police brutality against racial minorities. Today, these ratios are getting much better.

However, when I participate in some of these events I can’t help but feel that there is a lot of talk but not much action. Talking about these issues is important as it raises awareness and educates the general public. But sometimes it feels as though only two options exist: be a passive participant, or become an engaged activist. Faced with this choice, most people will opt for the passive participant role because of the commitment that activism requires and some of the risks it can entail.


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This situation reminds me of the problem faced by many products, as first eloquently described in Geoffrey Moore’s seminal book, Crossing The Chasm. When a product is introduced into a marketplace, it is at first embraced by Innovators, and next by Early Adopters. The chasm, as Moore first described it, is the gap that exists in order to reach the first truly large market segment: the Early Majority.

One of the main obstacles to crossing the chasm is friction, meaning any obstacles to adoption by the general public. A common term used in the start-up world to describe products that are successful is frictionless: remove obstacles to make the product as easy to adopt as possible. This might mean reducing the number of clicks required to purchase an item, or simplifying the registration process for an app.

I believe that the support of racial and gender minorities in the professional world is now at the Early Adopter stage. What is needed is a way of removing as much friction as possible, allowing individuals to support initiatives without having to make too much effort. In other words, we need to attract the Early Majority. And that is why I decided to create minorhelp.com

What I wanted was a list of simple things that I could do, actions that I could adopt as part of my daily habits, that would show my support for all types of minorities in the professional world. If I could then share these ideas with others, as more and more people embrace them, the impact can start to be significant. In particular, it is my hope that these ideas will appeal to the Early Majority, those who are willing and able to support our cause if it’s made relatively easy.

The initial list of #minorhelp suggestions on this site came in part from my own experiences, but were also inspired by individuals I have met or heard speak. And as the word spreads, I hope that others will contribute to the list of suggestions. I also have a number of ideas on how to turn this into a community and help it grow. For instance, people could create a minorhelp.com account, “sign up” for one or a few of the actions, get daily or weekly reminders about them, and then update information so that they can see their own progress, while we could track – and showcase – the overall impact. We could have friendly competitions, voting for new ideas, stories and photos submitted by members giving specific examples.

It’s been fun getting this started, but I will need help to keep it growing. If you are an Early Adopter who is willing to do a bit of extra work, whether it’s by helping spread the word, helping to improve the site and add features, or think about other ideas, please drop me a line through email, Twitter or Facebook.

It’s the kind of #minorhelp that can have a #majorimpact.

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